Business as usual

Dear Customer

01 June 2020

The team at Shearwell Data is working hard to fulfil orders and to comply with all the measures outlined by the Government.

Our production and delivery times are now as normal. The cut off time for same day despatch of plastic tags is 2p.m. If you have any queries, please get in touch with us.

30 April 2020

The team at Shearwell Data is committed and working hard to fulfil orders but we would advise customers that we are currently working to a standard delivery time of 7-10 working days during this very busy period.

Please be assured of our commitment to our staff and customers, to comply with all the measures outlined by the Government. If you have any queries, please do not hesitate to contact us. In the interim, please stay safe and well!

30 March 2020

Here at Shearwell Data Ltd we are aware of the escalating impact of the Corona Virus measures but want to reassure our customers that we are open and processing orders as normal - it is “business as usual”.

We continue to manufacture and distribute our range of cattle and sheep tags in a timely manner, together with a range of other products (www.shearwell.co.uk).

However, we are beginning to experience a high volume of calls, many of which are calls chasing orders, with requests to push orders through as a matter of urgency. Whilst we are aware that it is a busy time of year in the farming calendar with lambing and calving under way, we would ask that customers only contact the business if you are wanting to place an order. Unless advised by a member of our customer service team, we will endeavour to complete and dispatch your order as requested on the original order.

Important: Please be advised that due to staffing shortages at Royal Mail the cut-off time for placing Urgent Orders and Special Deliveries with Shearwell Data will now be 11:30am daily, until further notice. Thank you for your patience and understanding.

Please be aware your local sales representative is also available, should you have any queries or wish to place an order.

We would ask that you only contact us to place an order or if your enquiry is urgent. We are working hard to produce and dispatch products within the timelines identified on orders.

As you would expect, we will continue to review developments and act on the advice from Government. We would like to take this opportunity to thank you for your continued custom and support of the Shearwell Data Ltd business.

26 March 2020

Due to the ever evolving situation caused by the Coronavirus and the impact of measures introduced earlier in the week, our business, whilst remaining open and fully operational, albeit with a reduced but dedicated team, is experiencing a high demand for cattle and sheep ear tags given the time of year.

Shearwell Data Ltd, along with many other businesses supplying the farming industry, is a critical supply business. Because of the regulatory requirements to identify individual animals and thereby ensure full traceability for the food supply chain, our staff are working around the clock to keep up with demand for cattle and sheep tags.

We are committed to fulfilling your orders but would advise customers that the delivery times have been extended to approximately 14 working days. We would ask for your patience and understanding during this challenging time. Our staff are working extremely hard to ensure orders are dealt with as promptly as possible.

Shearwell Data is a responsible employer, committed to protecting its staff, customers and the local community and is doing all it can to ensure it complies with the measures implemented by the Government. All our staff have been briefed and continue to be updated on a daily basis about the symptoms, new measures and activities they must undertake to minimise the spread of COVID-19.

Please be assured of our commitment to comply with all measures outlined by the Government. If you have any queries or concerns do not hesitate to contact the business on 01643 841611.

As ever, we are extremely grateful for your custom and would like to take this opportunity to wish you all well during this challenging time.

Richard Webber

Shearwell Data Ltd